Privacy Policy

Background

Muchelney Pottery respects your privacy and values how your personal data is used and shared online. This Privacy Policy explains how we collect and use your data when you visit https://www.johnleachpottery.co.uk (“Our Site”). If you do not agree with this Privacy Policy, please stop using Our Site immediately.

Definitions and Interpretation

Account: An account required to access certain features of Our Site.
Cookie: A small text file placed on your device to improve your experience. See section 13 for details.
Cookie Law: Refers to the Privacy and Electronic Communications (EC Directive) Regulations 2003.
Personal data: Data that can identify a person.
We/Us/Our: Muchelney Pottery, Thorney, Langport, Somerset, TA10 0DW.

Information About Us

Our Site is owned and operated by Muchelney Pottery, a partnership company based at Thorney, Langport, Somerset, TA10 0DW.
VAT Number: 130 7204 17.

What Does This Policy Cover?

This Privacy Policy applies only to your use of Our Site. We are not responsible for how other websites collect and use your data.

Your Rights

Under the GDPR, you have the following rights:
– To be informed about how we use your personal data.
– To access, rectify, and delete your data.
– To restrict or object to processing.
– To data portability.
– To withdraw consent at any time.
– To lodge a complaint with the Information Commissioner’s Office.
Contact us if you wish to exercise any of these rights (see section 14).

What Data Do We Collect?

Depending on your use of Our Site, we may collect:
– Name and business/company name
– Contact information (email, phone)
– Demographic information (postcode, preferences)
– Financial information (credit/debit card numbers)
– IP address, browser type, and version
– Operating system
– URLs and site activity

How Do We Use Your Data?

We only process and store data securely and for as long as necessary. Uses may include:
– Managing your Account and access to Our Site
– Providing services and personalising your experience
– Analysing site usage to improve our services
– Marketing purposes (with consent)
– Complying with legal obligations
You may withdraw your consent at any time.

How and Where Do We Store Your Data?

– Data is stored in the UK.
– We use measures such as SSL certificates to protect your data.
– Data is only kept as long as necessary.

Do We Share Your Data?

– We do not share your data unless legally required or in a business sale/transfer.
– Anonymised data may be used for statistics, which does not identify you personally.

What Happens If Our Business Changes Hands?

– Your data may be transferred to new owners if our business is sold.
– You will be informed and can choose to delete or withhold your data.

How Can You Control Your Data?

– Opt-out of marketing communications.
– Use preference services (TPS, CTPS, MPS).
– Control cookies and data sharing in your browser.

Your Right to Withhold Information

– You can access Our Site without submitting data.
– Some features may require data submission.
– You can restrict Cookies (see section 13).

How Can You Access Your Data?

You can request a copy of your personal data free of charge.
Email: john@johnleachpottery.co.uk

Our Use of Cookies

– We use first-party Cookies to improve your experience.
– Consent is requested when visiting Our Site.
– Some Cookies are essential.
– Third-party Cookies (e.g. Google Analytics) help analyse site usage.
– You can disable or delete Cookies in your browser settings.

Contacting Us

Email: info@johnleachpottery.co.uk
Phone: 01458 250324
Post: Muchelney Pottery, Thorney, Langport, Somerset, TA10 0DW

Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on Our Site.

Please check regularly to stay informed.